Magro Group - Malta
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/ About Us/

To help ensure our long term business success, Magro Group strives to maintain the highest ethical standards in all of our interactions with Customers, Employees, Suppliers and other Company Stakeholders. To this end, our Company has adopted various organizational policies:


Passion For Food - We appreciate and celebrate the difference natural and wholesome products can make in the quality of one's life... especially when you incorporate them into our tasty Mediterranean diet!


Quality Standards - We have high standards and our goal is to sell the highest quality products we possibly can. We define quality by evaluating the ingredients, freshness, safety, taste, nutritive value and appearance of all of the products we carry.

 

Our Customers - They are our most important stakeholders in our business. We offer value to our customers by providing them with high quality products, extraordinary service and a competitive price. We are constantly challenged to improve the value proposition to our customers. We seek to create transparency from “farm to fork” with respect to production, planning, sourcing, ingredients, product safety and efficiency in order to bring to market the safest highest quality products available. We work with our supplier partners in eliminating all unnecessary production and distribution costs to help ensure the best possible price.


Extraordinary Customer Service - We go to extraordinary lengths to satisfy and delight our customers. We want to meet or exceed their expectations on every shopping trip. We know that by doing so we turn customers into ambassadors for our business. We want to serve our customers competently, efficiently, knowledgeably and with flair.

 

Education - We can generate greater appreciation and loyalty from all of our customers by educating them about natural and wholesome foods, health, nutrition and the environment.

 

Empowering Work Environments - Our success is dependent upon the collective energy and intelligence of all of our employees. We strive to create a work environment where motivated employees can flourish and succeed to their highest potential. We appreciate effort and reward results.

 

Sustainable Agriculture - We support farmers, growers and the environment through our commitment to sustainable agriculture and by expanding the market with local produce.


Environmental Practices - We respect our environment and recycle, reuse, and reduce our waste wherever and whenever we can.

 

Innovation - We foster supplier partnerships that enable us to remain at the forefront of the retail food industry, by creating new, unique and innovative products.

 


 

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